Terms & Conditions

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Welcome to Royal Aroma (“Website”, “Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

  • You must be at least 18 years of age to use this website or place an order.
  • By placing an order, you confirm that you have the legal capacity to enter into a binding agreement.

2. Use of Website

  • You agree to use this website only for lawful purposes.
  • You must not misuse the website or attempt unauthorized access to any part of it.

3. Product Information

  • We strive to ensure all product details, images, and pricing are accurate.
  • However, slight variations in color, packaging, or appearance may occur.
  • We reserve the right to modify or discontinue products without prior notice.

4. Pricing and Payments

  • All prices listed are subject to change without prior notice.
  • Payments must be made through the available payment methods on the website.
  • We use secure third party payment gateways for transactions.

5. Orders and Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to accept or reject any order at our discretion.
  • If an order is cancelled by us, any amount paid will be refunded.

6. Shipping and Delivery

  • We aim to process and dispatch orders within the specified time.
  • Delivery timelines may vary depending on location and courier services.
  • We are not responsible for delays caused by third party delivery providers.

7. Cancellation and Refunds

  • All cancellations and refunds are subject to our Refund and Cancellation Policy.
  • Please refer to the Refund Policy page for detailed terms.

9. Intellectual Property

  • All content on this website including images, text, logos, and design is the property of Royal Aroma.
  • Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

  • We are not liable for any indirect or consequential damages arising from the use of our website or products.
  • Use of the website is at your own risk.

11. Third Party Links

  • Our website may include links to third party websites.
  • We are not responsible for their content or practices.

12. Privacy

  • Your use of this website is also governed by our Privacy Policy.

13. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.
  • Continued use of the website indicates acceptance of updated Terms.

14. Governing Law

  • These Terms shall be governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Nagpur, Maharashtra.

15. Contact

For any questions or concerns, please contact us:

Email: wecare@royalaroma.in